FREQUENTLY ASKED QUESTIONS

GENERAL SHOW INFORMATION

What is the performance schedule?

The performance schedule varies. Please see the ticketing calendar for the most up to date schedule.

What is the running time?

Anastasia is approximately 2 hours and 20 minutes, including one intermission

Is there an age limit/recommendation?

Anastasia is recommended for ages seven and older. Please be advised that children under the age of four will not be permitted into the theater.

Is there a cast recording?

Stay tuned for exciting details about our cast album. For updates, please subscribe to our newsletter and follow us on social.

What should I wear to the show?

There is no specific dress code. Formal attire is not required.

THEATRE INFORMATION

When is Anastasia coming to Broadway?

Anastasia Broadway previews begin March 23, 2017. The official opening is April 24, 2017.

Where is the theatre located?

Anastasia will be performed at the Broadhurst Theatre, located at 235 West 44th Street, between 7th and 8th Avenues.

When is the box office open?

The box office will be open the following days:

  • Monday to Saturday from 10 AM – 5 PM
  • Sunday from Noon – 6pm

TICKETING INFORMATION

Is there a rush or lottery policy?

Anastasia currently does not have a rush or lottery policy. For updates, please subscribe to our newsletter and follow us on social.

What's the best way to get tickets?

Tickets to Anastasia may be purchased online through telecharge , or by phone at 212-239-6200. You may also visit the box office at the Broadhurst Theatre located at 235 West 44th Street, between 7th and 8th Avenues.

Are group tickets available?

Yes! Call 866-302-0995 or click here for more information about bringing your group or 12+ to see Anastasia.

How can I get the best seats?

Guarantee the best seats by purchasing premium tickets. Click here to buy them now.

I have a ticketing question. Who can I contact?

Please call Telecharge at 212-239-6200.

What is your exchange policy?

If you purchased tickets between 11/25/2016 – 1/1/2017 and you and your guests cannot attend, you may exchange your tickets for any other performance of Anastasia. To exchange tickets purchased from Telecharge, contact Telecharge Customer Service before 1/31/2017 at 212-239-6210. Please have your order number ready. Tickets purchased at the Broadhurst Theatre box office must be exchanged at the theatre before 1/29/2017. Exchanges will be valued at the original face value of the ticket purchased. If you wish to exchange into a higher priced date or section, you will be required to pay the difference in price.